T & C’s

TERMS AND CONDITIONS

Detailed description of goods and/or services

47 Gypsies (Pty) Ltd   is a business in the Backpacker industry that provides affordable accommodation and rental of kayaks.

Cancellation Policy

In the event of notification of cancellation, the following cancellation fee shall apply on the deposit paid when booking was made:

·         NO SHOW or CANCELLATION within 14 days of stay - No refund due.

·         Cancellation between 15 to 30 days before stay 25% of the deposit will be refunded.

·         Cancellation between 30 and 60 days before stay 50% of the deposit will be refunded

·         Cancellation more than 61 days before stay full refund.

Customer privacy policy

47 Gypsies (Pty) Ltd will take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa and MasterCard credit cards or by bank transfer into 47 Gypsies Backpackers bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for 47 Gypsies (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by the 47 Gypsies (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.

Transaction currency is South African Rand (ZAR).

Responsibility

47 Gypsies (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and 47 Gypsies (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

47 Gypsies (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by 47 Gypsies (Pty) Ltd (private company) based in South Africa trading as 47 Gypsies Backpackers

47 Gypsies Backpackers contact details

Support: Email: accounts@47gypsies.co.za 

Telephone: 0027 (0) 21 8560502

Mobile: 0027 (0) 74 033 0301